Privacy Policy

Your notes matter. So does your privacy. This page explains what we collect, why we collect it, how we protect it, and the choices you have — written in clear language for India-based shoppers and readers.

Last updated: 28 September 2025

1) Scope

This policy applies to our websites (including root.html, collections.html, and journal.html), order communications, and customer support interactions handled by PaperMint across India.

2) Information We Collect

We may collect contact details (name, email, phone), order and delivery information, and technical data such as device type and coarse location derived from IP. We do not collect sensitive categories unless legally required and explicitly provided by you.

3) How We Use Information

We use data to fulfill orders, answer questions, improve site performance, prevent fraud, and personalize content like product suggestions or article highlights. We never sell your personal data.

4) Legal Bases

Depending on the context, we rely on performance of a contract (order processing), legitimate interests (site security, analytics), consent (optional marketing), and compliance with legal obligations (tax and records).

5) Cookies & Analytics

We use strictly necessary cookies for core features (cart, session) and limited analytics to understand page performance. You can adjust cookie preferences via your browser; some features may not work without essential cookies.

6) Third-Party Processors

When needed, we work with vetted service providers for payments, delivery, and basic analytics. Each provider is bound by contract to process personal data only on our instructions and to apply appropriate safeguards.

7) Data Retention

We keep personal data only as long as necessary for the purpose collected — for example, order records retained to meet accounting and legal requirements — after which we securely delete or anonymize it.

8) International Transfers

If data is transferred outside your region, we use lawful transfer mechanisms (such as standard contractual clauses) and assess partner safeguards to protect your information.

9) Security

We apply layered controls including encryption in transit (HTTPS), least-privilege access, credential rotation, and regular review of logs. No method is perfect, but we work continuously to strengthen our defenses.

10) Your Choices

You can opt out of optional emails, update profile details, or request deletion of your account records. For any request, write to papermint@gmail.com and include the email address used with us so we can verify and act promptly.

11) Children’s Privacy

PaperMint is designed for general audiences and not directed to children under 13. If we learn that a child’s data was submitted without appropriate consent, we will delete it.

12) Changes to This Policy

We may update this policy to reflect product or legal changes. When we post updates, we revise the “Last updated” date above and, where appropriate, provide additional notice.